If for any reason you are not completely satisfied with our products, we offer FREE RETURN SHIPPING on most returns within 30 days of purchase. The FREE RETURN SHIPPING does not apply to sale items and certain oversized items. Returns are eligible for either a cash refund or exchange, providing the items contain all tags attached and have not been used, washed or altered in any way. Simply contact us at firstname.lastname@example.org or call us at 305-527-9656 and we will provide you with an RAN (Return Authorization Number) and send you the shipping label.
If your return/exchange does not qualify for free shipping, please contact us for an RAN and complete the Returns Form included with your shipment. Please note that the amount refunded is for the items only plus tax, excluding shipping charges. If the original order qualified for free shipping and the return items reduce the original order below the free shipping threshold ($50), then the standard shipping fee of $7.95 will be deducted from any refund. GIft orders are eligible for exchanges only. Please allow 2 weeks for refunds to be processed to your credit card.